Courtney Hull
Plugged In, LLC

Courtney Hull is the Associate Dean of Fire/EMS Training at Waukesha County Technical College in Pewaukee, Wisconsin, and the founder of Plugged In, LLC, a company focused on leadership development, communication, and connection in high-stakes environments. A former career Firefighter/AEMT, Courtney transitioned to Fire/EMS education full time in 2010 after teaching part-time since 2007. She holds a master’s degree in Training & Development and is passionate about shaping the future of emergency services through inclusive, high-quality education.

As a classroom leader, Courtney is known for building strong relationships with students, designing creative, engaging lessons that proactively manage classroom dynamics, and providing holistic support to increase student success. Her leadership style is driven by her CliftonStrengths of Learner, Developer, and Relator—she’s energized by helping people grow, learn, and connect with purpose.

Courtney’s strategic mindset shines in her ability to rally teams around a shared vision, foster inclusive and engaged cultures, and generate fresh, effective solutions to stubborn challenges. Whether in a classroom, firehouse, or boardroom, she’s committed to developing resilient, high-performing teams that thrive under pressure.

Jeremy Blair
Plugged In, LLC

Jeremy Blair is a career Battalion Chief with the City of Wauwatosa Fire Department and a seasoned Fire/EMS Instructor at Waukesha County Technical College, where he has been preparing the next generation of firefighters for state certification and real-world service. With 29 years of experience in fire and emergency services, Jeremy brings a grounded, real-talk approach to leadership, communication, and personal development.

A dedicated mentor and motivator, Jeremy thrives in every setting—whether leading crews in the firehouse, instructing in the classroom, or presenting in front of a professional audience. He is known for creating learning environments that are practical, engaging, and growth-focused, blending high standards with high support. His leadership is anchored in clear direction, accountability, meaningful feedback, and a deep commitment to helping others reach their potential.

Infant pulseless non-breathers (PNB) are among the most high-stakes and emotionally challenging calls an EMS provider may face. This lecture will equip participants with the knowledge and skills needed to respond with confidence and precision. Through evidence-based guidance, attendees will learn the most common causes of infant PNB, how to prepare effectively before the call, and the critical first steps in assessment and intervention. The session will also highlight proven measures to improve survival outcomes, giving providers practical tools to make a lifesaving difference when every second counts. Whether you’re new to pediatrics or looking to sharpen your skills, this course will help you feel more prepared, capable, and confident the next time you encounter one of these difficult scenarios.

Dr. Michael Kim is an academic pediatric emergency physician passionate and driven to improve care for children in the emergency department and prehospital arenas. As the co-chair of WI EMSC, pediatric medical director for UW EMS Consortium of Dane County EMS, and UW Department of Emergency Medicine Section of EMS, he looks forward to assisting all emergency care providers in Wisconsin in providing the best care for sick and injured children.

Dr. Michael Kim
Co-Chair & Medical Advisor, Wisconsin EMS for Children

Nikki Hensler Gordon
Licensed Trauma Therapist & EMDR Consultant
Perspectives Consulting/Iron Star Peer Support & Resiliency

Nikki Hensler Gordon is a licensed professional counselor, certified EMDR clinician, and certified crisis interventionist with over a decade of experience specializing in trauma, moral injury, and institutional betrayal. She is the founder of Perspectives Consulting LLC and Iron Star Peer Support & Resiliency, where she provides clinical therapy, expert evaluations, and training programs tailored to the unique needs of EMS, fire, and military personnel. As both a clinician and EMS spouse, Nikki brings cultural competence, clinical depth, and lived understanding to every training she delivers.

Tim Lorenz
Critical Care Transport RN, Flight RN, US Army Combat Medic (Ret)
Perspectives Consulting/Iron Star Peer Support & Resiliency

Tim Lorenz is an Army veteran, ED/ICU/Flight Registered Nurse, and Critical Care Paramedic with nearly two decades of civilian EMS experience. He began his medical career in 2000 as a U.S. Army Combat Medic, earning his EMT-Basic certification during his service. After transitioning to civilian life, Tim entered EMS in 2006 as a first responder and became a paramedic in 2008. Since then, Tim has built a career spanning emergency medical services, critical care, and nursing. He currently serves as a Critical Care Transport RN with extensive experience in prehospital medicine, hospital-based care, and critical care/flight transport. Tim is also the Program Coordinator and public face of Iron Star Peer Support and Resiliency, an initiative dedicated to strengthening responder wellness, reducing stigma, and building sustainable support systems for EMS providers, firefighters, law enforcement, and veterans. With a professional background that bridges military medicine, civilian EMS, and nursing practice, Tim brings a unique dual perspective to both patient care and provider wellbeing.

David Brenner
Paramedic/ Firefighter & Medical Education Consultant

David Brenner has been providing advanced life support as a member of the Holbrook Fire Department since 1979. He continues to provide active service and leadership as the ex-Captain of the medical company. Mr. Brenner has provided instruction in EMS since 1981 teaching EMT, EMT-Critical Care for Suffolk County EMS and as a full professor at Suffolk County Community College.  Since 2010, he has been instructing at LaGuardia Community College in the EMT and Paramedic programs. Mr. Brenner is a Paramedic, Certified Instructor/Coordinator, Regional Faculty, and Instructor of ACLS, PALS, CPR, PHTLS, AMLS, GEMS, PTEP, and EMS Safety.

Mr. Brenner serves as New York State regional faculty in both Suffolk County and New York City, training EMS providers to be instructors. Mr. Brenner also served as a member and chair of the Suffolk Regional Emergency Medical Services Council charged with oversight and guidance for the region. Mr. Brenner reports that his involvement in the development of the new NAEMT course, Psychological Trauma in EMS Patients (PTEP), has been one of the most rewarding and practice-changing endeavors in his career. He is also the author of his 12-Lead ECG Made Clear and Simple Lecture and Practice course.   He is looking forward to sharing his knowledge and strategies with other EMS professionals.