top of page

Got questions?

If you have a question that is not covered by the FAQ below, please send us a chat message or email!

  • How do I ensure that I am eligible for CEU credits for these classes?
    In order to receive credit for classes, per CAPCE requirements, you MUST be scanned into each session you attend, attend a majority of the class time, and complete the follow-up survey for each session. Volunteers will be scanning everyone into classes by scanning the QR Code that will be on your badge.
  • How can I take my surveys?
    Surveys will be located within the Mobile App under the Survey tab OR you can access the Survey Portal here. You will log in using your Registration ID (also called your Confirmation #) which is located on your badge, and was included in your confirmation email. If you are unable to locate your Registration ID, email
  • When will I receive my CEU certificate(s)?
    Certificates will be provided about 30 days after the event either by email or through our portal!
  • Are there CEU credits offered for attending these classes?
    Yes! All of the classes being held at the WEMSA 24 Conference are CAPCE accredited which is a nationally recognized and accepted by the state of Wisconsin towards your license renewal.
  • Do I have to pick my class sessions ahead of time?
    No, you are not required to pick your class sessions ahead of time, but it is HIGHLY RECOMMENDED. Some classes may have limited capacities and by picking your session ahead of time, you ensure your spot in the class. You can see a full list of classes below:
  • What is WEMSA's Cancellation Policy?
    All cancellations or refunds will be subjected to a 50% cancellation fee of the total canceled registration or the amount being refunded for changed registrations. Registration changes will be at the pricing based on the date of the registration or registration change. All cancellations and/ or refunds must be submitted in writing to for processing. No refunds will be provided after December 31, 2023. You may transfer your conference registration to another unregistered individual. Please contact and include the name and email address of the person replacing you if this is an option you would like to pursue!
  • Are meals included with my registration and when are they?
    Breakfast A light breakfast of muffins, fruit, yogurt etc. and coffee will be provided every morning for all attendees and speakers. Most of the hotels also provide a continental breakfast. Lunch Lunch will be provided for all attendees and speakers, and will be served buffet style. Lunch will be provided in the Upper Lounge Area on Tuesday (1/30) and Wednesday (1/31) and will be provided in the back of the Expo Hall in Hall A & B on Thursday (2/1) and Friday (2/2). Tuesday (1/31): 11:30 AM - 1:00 PM, Upper Lounge Wednesday (1/31): 12:00 PM - 1:00 PM, Upper Lounge Thursday (2/1): 11:30 AM - 1:45 PM, Expo Hall Friday (2/2): 11:30 AM - 1:45 PM, Expo Hall Lunch will NOT be provided for Exhibitors, Ceremony Guests or Expo Pass ONLY individuals. Dinner Dinner will NOT be provided for any day. We encourage you to explore all of the amazing food options Green Bay has to offer! Click here to begin exploring your options.
  • What is the dress code for the Conference?
    Daily conference attire is casual for our attendees. Please dress however you feel comfortable, however coconuts and a hula skirt are not recommended as it is February in Wisconsin! 😄 Be sure to bring layers, as room temperatures may fluctuate. We will have an area set aside to hang your coat, and it will be located near the registration desk on the lower level of the Resch Expo; however, it will not be staffed. WEMSA and the Resch Expo are not liable for any missing items. Please leave all valuables in your hotel room, on your person or at home!
  • When is the WEMSA 2023 Excellence in Service Awards Ceremony?
    The Excellence in Service Awards will be given out at 8:00 Wednesday (1/31) at 8:00 AM in Hall C right before the Opening Keynote by Catherine Kuhlmann. Awardees are allowed to bring guests with them to attend the Awards Ceremony and those guests may register here.
  • Will the facility have Public Wi-Fi?
    Public Wi-Fi or wireless internet access is available in the Resch Expo. The Wi-Fi is called "Resch Expo" and there is no password required to access it.
  • Where do I book my hotel?
    WEMSA has hotel options at the following hotels: Hampton Inn - Lambeau Hilton Garden Inn Home 2 Suites by Hilton My Place Hotel Springhill Suites by Marriott ​Tundra Lodge Resort, Waterpark & Conference Center You may book your hotel here. The Access Code is "EMS"
  • Where will the WEMSA 24 Conference be held?
    The Conference will be held at the Resch Expo in Green Bay. Specific questions about the venue? Click here. Address: 840 Armed Forces Drive Ashwaubenon, WI 54304 Below is a map of the facility:
  • When is the WEMSA 24 Conference?
    The WEMSA 24 Conference is being held January 30th - February 2nd, 2024. Student Day will be January 31st, and the Expo Hall will be open January 31st - February 2nd.
  • When will the Conference Registration Desk be open?
    The Registration Desk will be located in the lower level of the Resch Expo. Please stop by to pick up your name badge and your attendee bag. Registration Desk hours are as follows: Mon, Jan 30th: 3:00pm - 6:00pm Tues, Jan 31st: 7:00am - 5:00pm Wed, Feb 1st: 7:00am - 5:00pm Thurs, Feb 2nd: 7:00am - 4:00pm Fri, Feb 3rd: 7:00am - 2:00pm
  • Will there be Evening Events to attend?
    Yes! There will be 2 Evening Events this year: the WEMSA Welcome Party on Tuesday and the 50th Anniversary Party on Thursday! To check out more information about these events, click here.
  • Can I bring my pet, spouse, child, or guest?
    To maintain a professional and focused environment, our conference is open only to registered attendees. We appreciate your understanding in this matter, as it helps us ensure a high-quality experience for all participants. However, we recognize the essential role of service animals and warmly welcome them to assist our attendees as needed.
  • Where should I park and will I need to pay for parking?
    Parking is free! Please park in Lambeau Field Lot 1 or the Blue Lot. Please note, the Blue Lot will be closed on Friday due to UWGB having a home basketball game and they will charge people in that Lot that day. Exhibitors should park behind the building again in the Silver Lot with overflow to Lambeau.
  • What will the weather be like at the Conference?
    Cold! But you can view the current local weather here.
  • I have downloaded the Attendee Mobile App, what do I do now?
    Once downloaded, open the app and search for “WEMSA 2024” in the event name field. Click on the event to enter the Event Dashboard. Click the ☰ in the right hand corner, and log into your account. Use the same email and password you used to register for the conference. Voilà! You are now able to access all of the information the app is able to offer you!
  • How do I download the App?
    Please download the app by searching for "Attendee Mobile" in either the Google Play Store or the Apple Store. Mobile App OS Requirements iOS: 14.0 or later; compatible with iPhone, iPad and iPod touch Android: 10 and up
  • How do I add/remove sessions to/from My Agenda?
    You must be logged into your account in order to access and change your Agenda. All Selected Sessions will display in My Agenda To Add a Session: Browse Schedule and select a Session Tap session Tap clock icon (lower right) Tap Add to My Agenda + To Remove a Session: Browse your class selections in My Agenda Tap the clock icon (lower right) Tap Remove from My Agenda - Note: Multiple sessions can not be selected in the same time slot Keynotes and evening events will be pre-populated in your schedule While session selection is not required for most classes, it is HIGHLY recommended to secure your spot AND workshops with limited capacities will only accept those who have pre-selected those classes.
  • Why should I download the App?
    In the app, you can: Browse, search and filter the Full Conference Session List from Schedule View your own Session Selections from My Agenda Access Class Surveys View the full list of Speakers and Sponsors Add/remove sessions to/from My Agenda Receive Notifications about classes starting, events, lunch, and various other important tidbits!
bottom of page