Courtney Hull is the Associate Dean of Fire/EMS Training at Waukesha County Technical College in Pewaukee, Wisconsin, and the founder of Plugged In, LLC, a company focused on leadership development, communication, and connection in high-stakes environments. A former career Firefighter/AEMT, Courtney transitioned to Fire/EMS education full time in 2010 after teaching part-time since 2007. She holds a master’s degree in Training & Development and is passionate about shaping the future of emergency services through inclusive, high-quality education.

As a classroom leader, Courtney is known for building strong relationships with students, designing creative, engaging lessons that proactively manage classroom dynamics, and providing holistic support to increase student success. Her leadership style is driven by her CliftonStrengths of Learner, Developer, and Relator—she’s energized by helping people grow, learn, and connect with purpose.

Courtney’s strategic mindset shines in her ability to rally teams around a shared vision, foster inclusive and engaged cultures, and generate fresh, effective solutions to stubborn challenges. Whether in a classroom, firehouse, or boardroom, she’s committed to developing resilient, high-performing teams that thrive under pressure.