Clear, effective communication during patient hand-offs plays a critical role in patient safety and continuity of care. This course focuses on strengthening collaboration between EMS providers and nurses during transitions of care in both routine and high-acuity situations. Through realistic scenarios and practical discussion, participants will explore proven strategies for delivering and receiving clear, concise, and structured reports. Emphasis is placed on using standardized communication tools, recognizing common pitfalls, and adapting communication styles to dynamic clinical environments. The session also examines frequent barriers such as interruptions, assumptions, and incomplete information, along with techniques to overcome them. Designed for providers at all levels, this course provides actionable skills that can be immediately applied in the field or at the bedside to improve teamwork, reduce errors, and support better patient outcomes.
840 Armed Forces Dr
Ashwaubenon, WI 54304
United States
1. Describe the essential components of a structured patient hand-off report using standardized communication tools to support safe and effective transitions of care between EMS and nursing staff.
2. Demonstrate effective interprofessional communication techniques that promote clarity, accuracy, and collaboration during EMS-to-nurse and nurse-to-EMS hand-offs in both routine and high-acuity situations.
3. Analyze common communication challenges and system barriers that impact the quality of patient hand-offs and identify strategies to mitigate these risks and improve patient outcomes.