Name
More Than a Checkbox: Turning EMS Evaluations Into Conversations That Build Culture and Drive Growth
Date & Time
Friday, February 5, 2027, 10:45 AM - 11:45 AM
Terence Sheehy
Description

Performance evaluations are one of the most underused leadership tools in EMS. Too often, they become rushed paperwork, vague feedback, or annual compliance exercises that do little to improve performance, strengthen culture, or support employee development. When done well, evaluations can become meaningful conversations that clarify expectations, reinforce accountability, improve communication, and help employees understand how their daily performance connects to the mission of the organization. This session explores how EMS supervisors, managers, educators, and organizational leaders can move beyond checkbox evaluations and create practical, consistent, and growth-focused feedback conversations. Attendees will examine common evaluation pitfalls, rating inflation, avoidance behaviors, inconsistent documentation, unclear expectations, and missed coaching opportunities. Using realistic EMS examples and supervisor-level scenarios, this presentation provides practical strategies for turning evaluations into tools for employee engagement, professional development, succession planning, and organizational accountability. Attendees will leave with usable approaches for preparing evaluations, structuring feedback, addressing difficult performance issues, documenting meaningful conversations, and building a culture where evaluation is not something employees fear, but something that helps them grow.

Location Name
Meeting Suite 5/6
Full Address
Resch Expo
840 Armed Forces Dr
Ashwaubenon, WI 54304
United States
Session Type
Lecture
CAPCE Topic Area
Management Training
CAPCE Category
Operational
Number of CE Credits
1
Learning Objectives
At the end of this session, the participants will be able to:
1. Analyze common barriers that prevent EMS performance evaluations from improving employee development, accountability, and organizational culture.
2. Apply structured feedback strategies that help supervisors deliver clear, specific, and growth-focused evaluation conversations.
3. Evaluate how inconsistent documentation, rating inflation, and avoidance behaviors impact trust, morale, and leadership credibility.
4. Demonstrate practical methods for connecting performance evaluations to coaching, professional development, succession planning, and operational expectations.