Name
Social Media in EMS: Protecting Your Reputation in a 24/7 World
Date & Time
Thursday, February 4, 2027, 9:15 AM - 11:30 AM
Speakers
Description
Every employee with a smartphone has the potential to influence public trust in your organization. Social media has become one of the most powerful, and misunderstood, communication tools facing EMS agencies today. From employee conduct and patient privacy to crisis response, recruitment, and community engagement, leaders must understand both the risks and opportunities. This session explores real-world examples and practical strategies for navigating today's social media landscape while protecting organizational reputation and strengthening public confidence.
Location Name
Meeting Suite 5/6
Full Address
Resch Expo
840 Armed Forces Dr
Ashwaubenon, WI 54304
United States
840 Armed Forces Dr
Ashwaubenon, WI 54304
United States
Session Type
Workshop
CAPCE Topic Area
Communications
CAPCE Category
Operational
Number of CE Credits
2
Learning Objectives
At the end of this session, the participants will be able to:
1. Identify common social media risks that can affect employee professionalism, patient privacy, and organizational reputation.
2. Develop practical approaches for responding to online criticism, misinformation, and emerging communication issues.
3. Apply best practices for using social media to strengthen public trust, recruitment, and community engagement.
1. Identify common social media risks that can affect employee professionalism, patient privacy, and organizational reputation.
2. Develop practical approaches for responding to online criticism, misinformation, and emerging communication issues.
3. Apply best practices for using social media to strengthen public trust, recruitment, and community engagement.
Units/ Type
Operational