Name
Information Overload in EMS: Helping Crews Find the Signal in the Noise
Date & Time
Thursday, February 4, 2027, 8:00 AM - 9:00 AM
Greg Friese, MS, NRP
Description

EMS professionals are surrounded by information: dispatch notes, protocols, alerts, training updates, emails, dashboards, policies, quality improvement reports and constant digital communication. But more information does not automatically create better decisions. In fact, too much noise can reduce attention, delay action and make it harder for EMTs, paramedics, supervisors and chiefs to focus on what matters most. This session will help EMS leaders recognize what information overload looks like in daily operations, training and communication. Participants will learn practical ways to reduce unnecessary noise, improve message clarity, prioritize essential information and create communication habits that support better decision-making, safer care and stronger team performance.

Location Name
Meeting Suite 5/6
Full Address
Resch Expo
840 Armed Forces Dr
Ashwaubenon, WI 54304
United States
Session Type
Lecture
CAPCE Topic Area
Communications
CAPCE Category
Operational
Number of CE Credits
1
Learning Objectives
At the end of this session, the participants will be able to:
1. Identify common sources of information overload in EMS operations, education and leadership communication.
2. Explain how excessive or poorly organized information can affect attention, decision-making and crew performance.
3. Apply practical strategies to reduce noise, improve message clarity and help EMS personnel focus on high-priority information.