Name
What Dispatch Wishes You Knew
Date & Time
Wednesday, February 3, 2027, 3:15 PM - 4:15 PM
Speakers
Description
This interactive session examines the EMS–dispatch relationship and how communication directly impacts patient outcomes. Through real-world cases and discussion, attendees will learn practical strategies to improve radio reports, reduce delays, and enhance system performance. Designed for EMR and EMT providers, this session reframes communication as a critical clinical skill.
Location Name
Meeting Suite 1/2
Full Address
Resch Expo
840 Armed Forces Dr
Ashwaubenon, WI 54304
United States
840 Armed Forces Dr
Ashwaubenon, WI 54304
United States
Session Type
Lecture
CAPCE Topic Area
Emergency Medical Dispatch (EMD)
CAPCE Category
Operational
Number of CE Credits
1
Learning Objectives
At the end of this session, the participants will be able to:
1. Describe the role, limitations, and decision-making process of EMS dispatch in emergency response.
2. Identify common communication breakdowns between field providers and dispatch that impact patient outcomes.
3. Demonstrate effective radio communication strategies that prioritize clarity, brevity, and critical information.
3. Analyze real-world EMS scenarios to determine when to escalate care, request resources, and update dispatch.
5. Apply improved communication techniques to enhance system performance and patient care in both rural and urban settings.
1. Describe the role, limitations, and decision-making process of EMS dispatch in emergency response.
2. Identify common communication breakdowns between field providers and dispatch that impact patient outcomes.
3. Demonstrate effective radio communication strategies that prioritize clarity, brevity, and critical information.
3. Analyze real-world EMS scenarios to determine when to escalate care, request resources, and update dispatch.
5. Apply improved communication techniques to enhance system performance and patient care in both rural and urban settings.
Units/ Type
Basic