Saturday November 16th
The four pitfalls in the Dispatch Environment. Those are problems with Documentation, Assumption, Minimization and Not being nice.
Sherri is a 30-year survivor of the public safety community, serving in the capacity of police officer, Firefighter, EMT-B, AHA CPR/First Aid Instructor, Dispatcher and Communications Supervisor. She currently holds the position of Training and Operations Manager for Waukesha County Communications, a consolidated communications center in Southeastern Wisconsin. Sherri is a columnist for the Journal magazine at the International Academy of Emergency Dispatch and has written many articles emphasizing public safety and 9-1-1 education.